tk566's Privacy Policy
How your personal information is collected, stored, and used — tk566 explains it all here with complete transparency.
Welcome to the tk566 platform. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your personal information. By using our website, services, or account, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully.
We are committed to creating a safe and trustworthy online gaming environment for players in Bangladesh. SSL encryption, fair play, and the protection of your privacy are our core priorities.
What Information We Collect
Various types of information are collected during registration and use of our platform. This information comes from two sources — what you provide yourself and information collected automatically.
1.1 Information You Provide
Information you give us during account registration, verification, and transactions:
- Full name and date of birth
- Valid email address
- Mobile number
- Identity document details (National ID card)
- Payment method details (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history
1.2 Automatically Collected Information
The following information is recorded automatically while you use the platform:
- IP address and device identity
- Browser type and operating system
- Login time and session details
- Game history and betting information
- Cookie and tracking data
- Referral source (how you arrived at the site)
Purpose of Using Information
tk566 uses your information only for specific, lawful, and transparent purposes. Each purpose is clearly described below.
2.1 Service Delivery and Operations
Your information is essential for account verification, transaction processing, and the smooth running of gaming services. Payment-related information is used to process deposits and complete withdrawals within 1 hour.
2.2 Identity Verification and Security
We verify your identity to prevent fraud, money laundering, and unauthorized access. Age verification is also carried out to ensure that only users aged 21 or above can use our services.
2.3 Customer Service Improvement
Some information is needed to help our 24/7 live chat and email support team resolve your requests and issues quickly. Reviewing the history of a problem makes it possible to provide more effective assistance.
2.4 Technical Improvement and Analysis
Anonymized statistics are used to analyze site performance and improve the user experience. This information is not used to identify any individual.
2.5 Responsible Gaming Monitoring
Your gaming behavior is monitored to identify potentially harmful patterns. If any concerning situation is noticed, we provide responsible gaming support.
Information Sharing and Disclosure
tk566 never sells your personal information to third parties. However, sharing information may be necessary in certain circumstances.
3.1 Service Provider Partners
Transaction information necessary for payment processing is shared with bKash, Nagad, Rocket, and Upay. These partners operate under strict confidentiality agreements and use the information received only for the specified purpose.
3.2 Technology and Security Partners
Limited information may be shared with specialist firms for fraud prevention, site security testing, and technical infrastructure maintenance. All partners follow the same privacy standards.
3.3 Legal Obligations
If there is a court order, government directive, or legal requirement, information may be disclosed in compliance with applicable law. In such cases, only the legally minimum required information is provided.
3.4 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify users in a timely manner before any such change.
Cookie and Tracking Technologies
Our website uses cookies and similar technologies that help improve your browsing experience.
4.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
- Functionality Cookies: Used to remember your preferences such as language and settings.
- Analytics Cookies: Collect anonymized statistics to understand site performance and user behavior.
4.2 Cookie Controls
You can delete cookies or stop accepting new ones at any time from your browser settings. Please note, however, that disabling essential cookies may cause some important site functions to stop working.
Data Security Measures
tk566 uses industry-standard technologies and processes to keep your information secure.
SSL Encryption
All information is protected through SSL (Secure Sockets Layer) encryption during site access and transactions.
Access Control
Through strict role-based access controls, only authorized staff can access your information.
Regular Security Audits
Regular security tests are conducted to identify system vulnerabilities and improve the level of protection.
Data Retention Period
We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and Identity Information | 5 years after account closure | Legal and regulatory obligations |
| Transaction Records | 7 years after the transaction | Financial record keeping |
| Gaming History | While the account is active and then for 3 years | Dispute resolution and responsible gaming |
| Logs and Technical Data | Up to 12 months | Security monitoring |
| Support Communications | 3 years from last contact | Service quality improvement |
Your Rights
You have specific rights over your personal information, which we fully respect.
Right of Access
You may request a copy of your personal information stored with us at any time. We generally respond to such requests within 30 days.
Right to Rectification
If there is any incorrect or incomplete information in your data, you may request that it be corrected. Many details can be updated directly from your account settings.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, due to legal obligations, it may not be possible to delete some information before the designated period.
Right to Object to Processing
You may object to the use of your information for specific purposes. Contact us at any time to stop marketing communications.
Protection of Minors
tk566's services are for users aged 21 and above only. We actively use age verification methods and prevent minors from registering accounts. We do not knowingly collect or process the information of anyone under 18 years of age.
If we learn that information has been collected from a minor, we will immediately delete that information and close the account. If a guardian believes their child is using our platform, please contact support immediately.
Third Parties and Game Providers
9.1 Role of Game Providers
Games from world-class providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others are available on our platform. These providers follow their own privacy policies and limited information sharing with them may occur, solely for the purpose of providing services.
9.2 Responsibility for External Privacy Policies
tk566 is not responsible for the privacy policies or practices of third parties. We recommend that you read the privacy policy of any third-party service before using it.
Changes to the Policy
We may update this Privacy Policy from time to time. For any significant changes, we will send a notification to your registered email and update the date on this page. Continued use of the site after changes are made will be considered your acceptance of the new policy.
We therefore advise you to visit this page regularly and stay updated about any changes.
Privacy-Related Contact
Contact us for any questions, concerns, or requests regarding your information or this Privacy Policy.
Contact Us
Our 24/7 support team is always ready for any questions about the Privacy Policy or your information.
Log In to Your Account